Liberty Mutual Collision Repair in Louisville, KY
Insured with Liberty Mutual and need collision repair in Louisville, KY? AutoMax Auto Body writes the estimate, handles the back-and-forth with your Liberty Mutual adjuster and repairs your vehicle at our shop at 6904 Preston Hwy. Questions? Call 502-964-2880.
Starting Your Liberty Mutual Claim
Liberty Mutual claims can be reported through the Liberty Mutual app, online, by phone or through your agent if you have one. A claim representative will review the loss and coordinate the estimate.
When you come in, it helps to bring your claim number, your adjuster's name and phone number, your policy card and any photos you took at the scene. If you do not have all of that yet, bring the vehicle anyway and we will help you work out the rest.
Do I Have to Use a Liberty Mutual-Recommended Shop?
No. Liberty Mutual may suggest shops, but Kentucky law gives you the right to choose where your vehicle is repaired. If you choose AutoMax, we work with Liberty Mutual on your behalf. We submit our estimate and photos to your adjuster and answer their questions so you are not stuck relaying messages.
Hidden Damage and Supplements
An initial estimate often misses damage that is only visible once panels and bumpers come off. When we find something extra, we stop, photograph it, write a supplement and send it to your Liberty Mutual adjuster for approval before continuing, so your claim and your repair both stay accurate.
If Your Car Is Not Drivable
Tell your Liberty Mutual claim representative where the car is, and ask whether your policy includes towing and rental reimbursement. We can start the estimate as soon as the vehicle arrives, and structural damage is checked with a full structural damage assessment.
Liberty Mutual Collision Claim FAQs
Do I have to use a Liberty Mutual recommended shop?
No. You have the right to choose your own repair shop in Kentucky. We will work with your Liberty Mutual representative whichever shop you pick.
What should I have ready when I bring my Liberty Mutual claim in?
Your claim number, your adjuster's name and phone number, your policy information and any photos you took. If you do not have all of that yet, bring the vehicle anyway and we will help you sort it out.
Will my Liberty Mutual repair include ADAS calibration if it is needed?
If the repair touches bumpers, windshields, mirrors or sensors, cameras and radar may need recalibration. We will tell you when that applies and include it in the repair plan. See our ADAS calibration service.
Next steps: Request a free collision estimate · How insurance claims work at AutoMax · Collision repair services
To learn more about Liberty Mutual Collision Repair, call us at 502-964-2880 or request a quote by clicking below:
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Contact Us Today!
Need collision repair in Louisville? Call 502-964-2880 or request a free estimate. We will help you understand the damage, your repair options and the insurance process.
